Water
DC Water has been modernizing the water infrastructure of Washington, DC, and surrounding communities through the delivery of multibillion-dollar capital improvement programs (CIP). Managing programs of this scale requires coordinated planning, technical expertise, and the ability to respond to immediate operational needs while advancing long-term infrastructure improvements.
Throughout the programs, Milhouse has provided program management, engineering, construction management, and operations support to help DC Water improve quality and efficiency.
CHALLENGE: DC Water faced resource and coordination challenges that delayed the execution of complex projects and critical repairs. The utility needed additional technical and operational support to efficiently manage its capital improvement initiatives while maintaining reliable daily operations.
SOLUTION: Milhouse provides integrated program management and operations support to improve coordination, accelerate project execution, and optimize available resources. The team manages high-priority activities, including permitting, design coordination, and emergency response, allowing DC Water staff to focus on field operations.
Milhouse’s scope also includes asset management, non-revenue water reduction initiatives, data analytics, scheduling, construction inspection, and quality assurance. These services help connect long-term capital planning with immediate operational priorities while improving project delivery and resource allocation.
RESULT: Faster project execution, reduced downtime and operational risk, and improved coordination across DC Water’s capital improvement initiatives. Milhouse’s support allows DC Water staff to focus on critical field operations while advancing infrastructure improvements that strengthen system reliability.
